Partner Registration and First Setup

Create a Partner account, complete verification, understand the workspace, and prepare the account for its first ISP client.

Partner Registration and First Setup

Create the account

  1. Open Partner registration.
  2. Enter the owner and business information marked as required.
  3. Select the billing country. Bangladesh accounts use BDT; other countries use USD.
  4. Create a strong password and accept the service terms.
  5. Submit the form and complete email verification.

Google or Facebook signup can also be used when that social provider is available. If a social account does not provide all required business fields, ISPbills opens a completion form before creating the Partner workspace.

Use an email address controlled by the Partner owner. Staff should receive separate Team accounts later; do not share the owner's password.

First login checklist

After login, open Partner → Settings and complete:

  • business/brand name;
  • support email, phone, WhatsApp and support hours;
  • primary and secondary brand colors;
  • business address and website URL;
  • invoice prefix, due days, tax label/number/rate where applicable;
  • terms, privacy, Facebook and LinkedIn URLs;
  • customer welcome message and storefront footer;
  • logo and favicon;
  • a real customer testimonial, if available.

Save the page, then open the website using the managed domain shown under Domains.

Account activation

The Partner account becomes usable when required registration steps are complete and the managed domain is active. Domain provisioning can take a short time while DNS and TLS become available.

The Partner can explore settings before funding, but new ISP creation and automated storefront signup stay locked until the available wallet balance reaches the provisioning reserve.

Fund before adding an ISP

  1. Open Partner → Wallet.
  2. Review the displayed reserve and current shortfall.
  3. Select Add funds and enter at least the shortfall.
  4. Continue to the secure ISPbills payment page.
  5. Complete payment and return to the wallet.
  6. Confirm the top-up is paid and the available balance meets the reserve.

Creating a top-up invoice without paying it does not increase the available balance.

Before publishing the website

  • Open all six packages and confirm their names and selling prices.
  • Confirm every selling price is accepted by the package form.
  • Configure at least one Partner collection gateway.
  • Configure and test the Partner SMS gateway if SMS notifications will be used.
  • Check the logo, phone, email, privacy and terms links.
  • Submit the contact form once.
  • Perform a complete test signup using an email address not already registered.

Sign in later

Use app.ispbills.com/login. A Partner is directed to the Partner workspace after authentication. Partner accounts should not use the ISP Group Admin plan catalogue.