Partner Wallet, Pricing and Profit
Understand available balance, provisioning reserve, discount levels, package prices, invoices, and Partner gross profit.
Partner Wallet, Pricing and Profit
Available wallet balance
The available balance is paid Partner wallet credit minus funds already applied to ISPbills wholesale invoices. Pending or unpaid top-up invoices are not available funds.
Use Partner → Wallet to:
- see the current available balance;
- see whether ISP creation is unlocked;
- see the exact funding shortfall;
- add funds using ISPbills payment methods;
- review top-up history;
- check the current platform discount.
Maintained provisioning reserve
| Billing market | Required available balance |
|---|---|
| Bangladesh | BDT 10,000 |
| Other countries | USD 100 |
This is a maintained balance rule. For example, if a Bangladesh Partner has BDT 10,000 and applies BDT 2,500 to an invoice, the remaining BDT 7,500 is below the reserve. New ISP creation is locked until at least BDT 2,500 is added and paid.
The reserve controls new provisioning. It is not a monthly fee, and there is no monthly minimum true-up.
Platform discount levels
| Level | Available balance | Discount from regular platform price |
|---|---|---|
| Start | Below BDT 20,000 equivalent | 25% |
| Growth | BDT 20,000 equivalent or more | 35% |
| Premier | BDT 50,000 equivalent or more | 50% |
For USD Partners, ISPbills displays converted thresholds based on the platform's currency pricing ratio. Always use the values shown in your Wallet page.
The discount is based on the live available balance when the platform cost is calculated. Maintain the desired threshold before new or renewal wholesale charges are generated.
Six ready packages
Open Partner → Packages to configure the ready storefront slots:
| Slot | Default subscriber limit |
|---|---|
| Starter | 100 |
| Launch | 500 |
| Growth | 1,000 |
| Professional | 2,000 |
| Business | 5,000 |
| Enterprise | 10,000 |
You can change the public package name and selling price. The form does not allow a price below the applicable platform cost.
Calculate your gross spread
Use this simple formula:
ISP selling price − Partner platform cost = gross commercial spread
Example:
- ISP selling price: BDT 3,000
- Partner platform cost at 25% discount: BDT 1,875
- Gross spread: BDT 1,125/month
Gross spread is not final net profit. Deduct your applicable tax, payment-provider fees, marketing, staff and support costs.
Understand the two invoice directions
| Invoice | Seller | Buyer | Where to view |
|---|---|---|---|
| Retail Partner invoice | Your Partner business | ISP client | Partner → Billing |
| Wholesale platform invoice | ISPbills | Your Partner business | Partner → Billing and ISPbills invoice page |
When an ISP pays the retail invoice, its Partner subscription can activate. Pay wholesale platform charges from the wallet when appropriate.
Avoid common balance problems
- Pay the top-up invoice; creating it is not enough.
- Add only through Partner → Wallet, not through an ISP client's customer-payment screen.
- Check available balance after paying a wholesale invoice.
- Restore the displayed shortfall before asking another ISP to sign up.
- Maintain the full discount threshold if you expect the higher discount on an upcoming charge.