Partner Website, Branding and Domains

Configure the ready Partner website, brand settings, six packages, automatic subdomain, and a verified custom domain.

Partner Website, Branding and Domains

Every Partner receives a ready one-page website. It is designed for ISP owners and includes product proof, platform features, six packages, supported payment/SMS providers, FAQ, testimonial, contact form, signup and client login.

View the live example.

Configure branding

Open Partner → Settings and set:

  • business/brand name;
  • logo and favicon;
  • primary and secondary colors;
  • welcome message;
  • support email, phone and WhatsApp;
  • business address and support hours;
  • terms and privacy URLs;
  • social links;
  • storefront footer;
  • testimonial quote, customer name and role/company.

Use a clear logo with enough contrast on light backgrounds. After changing an image, reload the website without browser cache if the old version remains visible.

Edit website packages

  1. Open Partner → Packages.
  2. Select one of the six ready packages.
  3. Enter the public package name.
  4. Enter the monthly ISP selling price.
  5. Save and open the website's Pricing section.
  6. Repeat for all subscriber levels.

The website's Start online signup button automatically carries the selected package into the signup form.

Managed ISPbills subdomain

The platform creates a subdomain automatically during Partner registration. ISPbills manages its DNS record and TLS certificate. The Partner does not need access to the ISPbills Cloudflare account and should not create this record manually.

The domain page shows its state:

Status Meaning
Pending DNS Provisioning has started but DNS is not ready
Active DNS and domain checks have succeeded
Failed Provisioning or lookup failed; review the displayed reason or contact support

Add a custom domain

  1. Choose a subdomain you control, such as billing.example.com.
  2. In your DNS provider, create a CNAME record.
  3. Point it to app.ispbills.com.
  4. Keep the record name/host equal to your chosen subdomain.
  5. Open Partner → Domains and add the full hostname without https:// or a path.
  6. Select Verify DNS after the CNAME is publicly resolvable.
  7. When active, make it the primary domain.

Only the automatic ISPbills subdomain is provisioned by ISPbills. You are responsible for creating the CNAME for a custom domain in your own DNS account.

Test the website

Test on desktop and mobile:

  • logo and brand colors;
  • navigation links and scrolling sections;
  • six package cards and prices;
  • live signup buttons;
  • feature, gateway, FAQ and testimonial sections;
  • support email/phone links;
  • contact form submission;
  • terms, privacy and social links;
  • client login.

Troubleshooting

Problem Action
Custom domain does not verify Confirm it is a CNAME to app.ispbills.com, remove URL paths, and wait for DNS propagation.
Managed subdomain failed Do not change ISPbills DNS yourself; open a support ticket with the failure message.
Logo is missing Upload a supported image under Settings, save, then clear browser cache.
Signup is unavailable Confirm account standing and restore the required available wallet reserve.
Wrong package appears Confirm the package is active and open the signup link from the correct package card.