NetFlow Pricing & Trial
Understand ISPBills NetFlow add-on pricing, the 15-day trial, billing behaviour and cancellation options.
NetFlow is a paid ISPBills add-on with a 15-day free trial, simple subscription billing and pricing tied to your active operator tier.
See the overview for what NetFlow does, or the setup guide to start exporting flows.
Pricing Model
NetFlow is priced at half the operator's active subscription fee. If your base subscription changes, the NetFlow add-on price scales with that subscription tier.
| Subscription tier | Customer scale | NetFlow add-on price |
|---|---|---|
| Mid-tier | Up to 2,000 customers | 50% of the active Mid-tier subscription fee |
| Large-tier | 2,001+ customers | 50% of the active Large-tier subscription fee |
NetFlow availability depends on add-on visibility for your account. If it is missing, contact your super_admin or ISPBills support.
Start the 15-Day Free Trial
A 15-day free trial is available from the portal.
- Open Account → Plans → Add-ons.
- Find NetFlow Traffic Analysis.
- Select Start trial.
- Enable the collector and configure your exporters.
| Trial item | Behaviour |
|---|---|
| Length | 15 days |
| Feature access | Full NetFlow dashboard, sources, live flows and reports |
| Billing during trial | No NetFlow charge until the trial converts or is activated |
| Trial eligibility | Available to eligible Mid-tier and Large-tier accounts |
After the Trial Expires
When the trial expires, new data collection pauses unless the add-on is activated. Historical NetFlow data is retained for 30 days so you can review previous usage or reactivate without losing recent context.
Activate before the trial ends if NetFlow is part of your daily NOC workflow. This avoids gaps in traffic history.
Billing and Invoices
NetFlow charges roll into the next subscription invoice. ISPBills does not create a separate invoice for the add-on; it appears alongside your normal subscription line items.
| Billing event | Result |
|---|---|
| Trial started | No immediate invoice |
| Add-on activated | Charge included in the next subscription invoice |
| Subscription tier upgraded | NetFlow price recalculates from the new active subscription fee |
| Subscription tier downgraded | NetFlow price follows the new eligible tier where available |
Cancelling NetFlow
Cancel the add-on from Account → Plans → Add-ons by opening NetFlow and selecting Cancel add-on or Disable renewal.
After cancellation, collection stops at the end of the paid period. Historical data follows the normal retention policy and remains available while your account can access the NetFlow module.